Content Strategist A875 – Menlo Park, CA or Seattle, WA


The main function of a content strategist is to partner with designers, product managers, researchers and product marketers to plan and create the content for products.

Job Responsibilities:

• Plan, write, edit, test and improve content including interface language, product education materials, product names, navigational nomenclature.
• Help apply and maintain consistency with content standards and evolve the company’s voice.
• Collaborate with designers, researchers, product managers, product marketers and engineers to serve a global content audience.
• Promote content strategy and in the broader community of design and content professionals.
• Share work and give feedback to teammates.
• Have the ability to work an extended schedule as news and cultural events require, including Saturday and Sundays on an extended basis


• Ability to work independently.
• Ability to interpret, analyze and evaluate given information relative to content techniques.
• Self-motivated with persuasive, enthusiastic and customer service oriented personality.
• Excellent communication skills, verbal and written.


• Bachelor’s degree required.


* Are an expert systems thinker who can untangle complex ecosystem challenges involving different teams
* Have solid product thinking skills that benefit short-term needs as well as future-forward, long-term projects
* Are highly collaborative and drive cross-functional relationships as well as partnerships with other CDs
* Are a thought leader who’s comfortable advocating for user-friendly product experiences and building influence in a variety of settings with different stakeholders
* Provide strategic advice, recommendations and scalable solutions
* Are as comfortable documenting systems and best practices as you are drafting high-visibility, sensitive in-product content. You’re rigorous in your approach to process and organization

* Thrive in fast-moving environments that operate on demanding, ambiguous or high-pressure projects
* Also happen to be passionate about bringing people together in all forms of community

For more information please contact Jeanne Sharpe at

If this isn’t what you’re looking for maybe you could refer a colleague?  We offer a referral bonus if your colleague is hired.