Multilingual Video Quality Analyst S616 – Cupertino, CA

Responsibilities:

  • Daily management of video content quality control & compliance (QC)
  • Perform spot-checks of video assets, audio files, subtitles, audio descriptions, captions and metadata to assess quality and report errors
  • Execute full reviews on video assets considered important to iTunes business
  • Perform thorough metadata evaluations and report error trends
  • Contribute innovative ideas regarding process, video workflow and automation to maximize efficiency and scalability
  • Understand, promote and communicate Apple’s philosophy and values
  • Make reasonable autonomous decisions and know when to escalate issues
  • Work cross-functionally with other Content Operations teams including Provider Relations, Metadata, Music & Books
  • Communicate with Business teams to understand priorities, report status of content and escalate issues

Key Qualifications:

  • Have a passion for digital video
  • Possess a thorough working knowledge of common technical issues found in digital video and audio, as well as an understanding of meta-data, video encoding, video codecs, and their common failures or technical challenges
  • Outstanding communication skills, both verbal and written. Needs to have excellent analytical and interpersonal skills as well as the ability to work closely with cross-functional teams
  • Willingness to work in a high volume, fast-paced, and changing environment

Requirements:

  • 2-4 years experience working with digital video
  • Ability to take initiative and troubleshoot video/system issues
  • Track record of responding quickly and decisively to issues
  • Multilingual a plus but not required (Russian, Spanish, Portuguese, French, Nordic languages, etc.)
  • General knowledge of metadata and how it’s used
  • Digital video passion and knowledge
  • Proficiency in using Apple computers, devices, software and applications

Competence in Numbers/Excel/Keynote

For more information contact Jeanne jsharpe@anzuglobal.com

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