English and Portuguese Trust and Safety Consultant A839 – Austin, TX

English and Portuguese Speaking Trust & Safety Contractor

Our Client’s Legal team is seeking a motivated, highly organized, detail-oriented candidate with impeccable judgment to join our Law Enforcement Response Team for the America’s region. The right candidate must have a strong work ethic, impeccable judgement, and exceptional partnering skills.

RESPONSIBILITIES

Bring operational excellence to a team that handles a large volume of incoming requests from law enforcement, and ensure that all requests are scrutinized and handled in strict accordance with applicable law, our terms of service, and our law enforcement guidelines
Analyze and accurately assess a variety of requests from law enforcement authorities and governments
Support escalations related to sensitive subject matter
Clearly respond to process and policy questions from law enforcement, government agencies and internal parties;

Working with a cross functional team, drive improvements to policies and processes within the law enforcement response team
Willing and able to maturely work with sensitive issues that include child exploitation, a variety of religious and political views, violence and adult content.

MINIMUM QUALIFICATIONS
Fluency in English and Portuguese language (written and verbal communication)
BA/BS degree, preferably in law.
3+ years’ experience in an operational role
Experience prioritizing multiple functions and tasks while managing work time efficiently without compromising quality
Experience working independently with judgment
Experience communicating with cross-functional teams
Experience with various computer systems, internet technology and software (PC, Mac, MS Office, online research, etc.)

For more information contact Jeannie jsharp@anzuglobal.com

If this is not what you are looking for maybe you could refer a colleague? We offer a referral bonus if your colleague is hired.