Localization Program Manager MM346 – San Francisco, CA

About the Role
The Localization team is seeking an experienced localization project/program manager to help tackle the clients’ growing localization needs. In this role, you’ll work closely with our Product, Design, Content, Engineering, HQ and Regional Operation teams as a primary point of contact for localization, to ensure on-time & high linguistic quality for global & regional launches.

What You’ll Do

  • Manage end-to-end localization of the company’s products across all supported languages including initial planning & consultation, delivery of localized content, LQAs, and bug routing
  • Manage localization of product-related communications with various assets (survey, website, SMS, in-app messaging, etc) across all regions.
  • Act as the primary localization point of contact for all cross-functional stakeholders related to your product, explain localization cycles for various content types, and ensure global launches are on time with high degree of linguistic quality
  • Develop & maintain key relationships with stakeholders at HQ, regional and city-levels
  • Proactively lead internal and cross-functional initiatives to identify areas for process improvements across the Product and Operations orgs
  • Identify Localization tool & process gaps and work with Localization Operations to enable better support
  • Work closely with localization vendors to ensure smooth execution of tasks

What You’ll Need

  • BA/BS degree or equivalent practical experience
  • 3 years minimum of localization project/program management experience within the high-tech industry on the client side
  • Self-directed – ability to take initiative in identifying and solving large problems
  • Ability to navigate ambiguity, work independently and be able to chart direction of projects/program
  • Very detail-oriented, quality-focused and proactive
  • Excellent written and verbal communication skills and the ability to manage multiple and diverse stakeholders across businesses and leadership levels
  • Ability to learn new tools/systems quickly
  • Great understanding of localization and internationalization issues
  • Experience using CAT tools to manage localization pipeline & workflows (e.g. Smartling, Idiom WorldServer, Memsource, and Trados)
  • Experience managing localization of various content types such as UI, HC, Marketing, & Legal
  • Excellent team player
  • Travel to region to manage relationships

If this is not what you are looking for maybe you could refer a colleague.  We offer a referral bonus if your colleague is hired.

For more information contact Gary glafave@anzuglobal.com