Localization Account Manager C950 – US Remote

Every position is key to our global growth: we know that we will only succeed if our people succeed. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands. Joining us means an opportunity to be part of an international group that promotes professional development, talent and creativity through collaborative environments with cross-functional, global teams.

Main Purpose

Achieve financial and customer satisfaction goals for an assigned portfolio of strategic accounts by providing leadership and driving strategic account planning processes.

Position Summary

  • Develop and maintain strong relationships with existing key customer contacts through team members and/or self. Create and grow new relationships throughout the account to achieve high levels of customer intimacy and support business growth and financial objectives (revenue, gross margin, internal market share).
  • Master the companies service and solutions portfolio, support team on business case and positioning of complex combinations of services and technologies, through Account Management driven opportunities or in collaboration with Sales and Solution Management.
  • Act as liaison/facilitator between customers and other company resources to ensure excellence in meeting customer requirements and customer retention.
  • As needed, develop and manage a team of Strategic Account Managers through coaching, training, and on the job support. Drive acquisition and/or promotion of talents, and ensure retention.
  • Own and support process compliance within the team, data quality in systems and adherence to Account Management Guidelines.

Requirements

  • A Bachelor’s Degree in Business Management or a related field.
  • 3-7 years of proven experience in Account Management managing large or enterprise accounts.
  • Account team leadership or direct management experience is preferred.
  • Significant experience in the localization industry is required.

For more information or to submit your resume email Claire cliliedahl@anzuglobal.com