Localization Director of Production C984 – Remote US

My client has aggressive growth plans and needs a leader to help drive the success of their production team in order to stay on track and remain successful. In this role, you will managing a team consisting of project and program managers responsible for preparing quotes for translation services business through project delivery.  You will also manage vendor relationships, carry responsibility for problem resolutions with our linguists or clients, as well as additional day-to-day responsibilities.

Primary Responsibilities include, but not limited to

  • Manage, mentor, grow, train, motivate, review and take disciplinary action when and if necessary, through the development and tracking of monthly KPIs, developing a program of continuing education, etc.for all Production personnel
  • Analyze departmental inefficiencies, develop a plan of processes and procedures to resolve these and implement the plan
  • Working with other Department Heads and project team members ensure all third-party vendors meet and exceed client needs, and resolve escalated issues, questions, or concerns generated by clients or linguists
  • Research, propose and onboard new technologies to increase production efficiencies/profit margins, and partner with third party vendors to increase client product and service offerings
  • Assist with technical responses for RFP/RFI/RFQs, reviewing all high-priority quotes

Primary Qualifications

  • Strong leadership skills, with 5+ years management experience of Project Managers, Vendors and Linguists through numerous complex project life cycles and  responsibility for team project schedules and working within time constraints
  • Highly proficient level of oral and written English, including proofreading skills, strong negotiation, interpersonal, diplomacy and client service skills and instincts
  • Technical skills, including proficiency with the MS Office Suite and various CAT tools

For more information contact Claire cliliedahl@anzuglobal.com

If this is not what you’re looking for maybe you could refer a colleague?  We offer a referral bonus if your colleague is hired.