Account Manager C422 – Philadelphia, PA


The primary focus of the Account Sales Specialist (AS) is to defend, maintain and grow an assigned account base of existing business.  The accounts represent SMBs and Fortune 1000 companies primarily in healthcare, insurance, financial services, utilities and hospitality.  The AS will be tasked with establishing long term sustainable relationships within the account base, cross-selling and up-selling service lines where applicable and adding those products to the client’s portfolio.



  • Meet or exceed established revenue goals and activity quotas as set forth by Sales Management and in the compensation plan
  • Maintain regular communication with assigned account base according to annual personal business plan directives
  • Manage growth and maintain existing business by developing relationships with key decision makers, influencers and end-users
  • Prospect within the existing account base to identify, qualify and close new business opportunities
  • Conduct annual, bi-annual or quarterly business reviews with the top 25 accounts
  • Effectively utilize a needs analysis/consultative/value based sales methodology
  • Prepare activity and pipeline reports on a weekly basis, and other ad hoc reports as required by the MIS or client
  • Prepare and submit proposals as necessary
  • Coordinate with the MIS on all new pricing proposals, estimates and changes in current account pricing
  • Assist with Requests for Information (RFI’s) and Requests for Proposals (RFP’s) in conjunction with Sales Management and the RFP team
  • Assist the Implementation Team with the re-implementation/education of existing clients, remotely or on-site, as necessary
  • Conduct Webinars and user training when appropriate
  • Maintain an updated database of client contacts and all appropriate activities, opportunities and contact history in
  • Maintain an up-to-date general competitive intelligence matrix and account specific competitive information



  • Ability to effectively demonstrate our selling methodology and process
  • Proven success in meeting aggressive sales quotas in a large, dynamic, multi-state, competitive marketplace
  • Ability to establish and maintain strong, effective customer relationships
  • Demonstrate the ability to accurately perform sales planning and forecasting
  • Ability to travel as needed, up to 25%.
  • Excellent time management and organizational skills
  • Passion for service excellence



  • BA/BS in business, marketing or related field required
  • 2+ years of experience selling into Fortune 1000 companies
  • Working knowledge of Word, Outlook, Excel, PowerPoint and CRM tools, preferably

For more information contact Gary

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