Trust and Safety Contractor Portuguese A931- Austin, TX


Seeking a motivated, highly organized, detail-oriented candidate with impeccable judgement to join our Law Enforcement Response Team.

The right candidate must have a strong work ethic and exceptional partnering skills.

The right candidate must also have flexibility to adapt to changing priorities, business and organizational needs.

This is a full-time position.

Job Responsibilities:

Bring operational excellence to a team that handles a large volume of incoming requests from law enforcement, and ensure that all requests are scrutinized and handled in strict accordance with applicable law, our terms of service, and our law enforcement guidelines.

Analyze and accurately assess a variety of requests from law enforcement authorities and governments from the North America region.

Clearly respond to process and policy questions from law enforcement, government agencies and internal parties.

Address sensitive content issues, including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material.


Minimum Requirements:

BA/BS degree and/or 2+ years’ experience in an operational role or equivalent professional experience

Highly organized with experience prioritizing multiple functions and tasks while managing their work time efficiently without compromising quality

Avid Social Media user

Experience working independently with impeccable judgment

Experience communicating effectively with both cross-functional teams and law enforcement agencies

Skilled in various computer systems, internet technology and software (PC, Mac, MS Office, online research, etc.

For more information contact Jeanne

If this isn’t what you’re looking for maybe you could refer a colleague?  We offer a referral bonus if your colleague is hired.