Multilingual Music Operations Associate A859 – Cupertino, CA

The people here don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join us, and help us leave the world better than we found it.

MultiLingual Music Operations represents labels, music distributors and artists across the Music ecosystem. Our operations expertise drives the development of technical tools, processes and support resources…. all whilst delivering first-class support to a global content provider community.

We are looking for an exceptional music operations associate to enrich our relationships with labels and distributors. This individual will have the essential balance of hard and soft skills needed to provide professional support to labels, and drive improvement to label delivery processes.

The role would place you in a highly-energized environment with some of the most talented creative individuals in the industry where you would be inspired to share your ideas to along provide extraordinary support for the team.

Key Qualifications

  • Detail-oriented, organized, meticulous approach to work.
  • Ability to work independently and self-prioritize.
  • Solid knowledge of enterprise-level, music delivery processes and metadata. Knowledge of the company’s music standard is a strong plus.
  • Experience working with music platforms to resolve delivery and transactional issues.
  • Works well under pressure/with multiple priorities and tight deadlines.
  • Demonstrated experience translating technical concepts to a broad audiences (written and verbal).
  • Strong verbal and written English communication skills.
  • Ability to navigate ambiguity.
  • Project management experience is a plus.
  • Languages a plus.


  • Act as an operations technical account associate, responsible for supporting the North American labels, based in Cupertino.
  • Collaborate internally with Music specialists to diagnose issues, identify solutions, and most importantly — innovate.
  • Engage with cross-functional teams to troubleshoot issues or develop specifications, product roadmaps and tool enhancements.

Education & Experience

  • Bachelor’s Degree and/or extensive years of professional relevant work experience.
  • Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. We will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

For more information contact Jeanne

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