Localization Project Coordinator M342 – Montreal, CN

The Project Coordinator is a key member of the production team who serve as the main contact between our major clients, Sales and the team they handle. They draw from their experience managing complex projects, producing results within budget, tight deadlines and with a focus on high quality and use that knowledge to lead a team of project managers. The position requires strong leadership skills, planning skills, the ability to motivate teams and execute plans to financial objectives.

Role and Responsibilities:

-Review the jobs assigned and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories

-When required, organize/attend production-related client meetings, coordinate process review on main accounts

– Create and develop linguistic assets and related instructions used for main accounts (Translation Memories, style guides, glossaries, account information, etc.) and develop efficient workflows for maximizing the use of these resources

-Manage translation teams and linguistic assets to ensure compliance with productions workflows and that quality and turnarounds standards are met

– Elect and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country client reviewers, typesetters and Customer Service Reps

-Keep salesperson/Customer Service Rep up-to-date at all times via Status Reports

-Keep project admin up-to-date at all times and maintain accurate records of all costs

-Check projects costs for accuracy and match to purchase order

– Exercise sound judgment in keeping Supervisor informed of potential difficulties such as issues affecting cost and turn-around

-Ensure that all work is assigned and completed on time, at appropriate profit levels and within budget

– Inform supervisor of all issues affecting cost, quality and turn-around

-Check accuracy of translation prior to sending it to client or to typesetting if needed

-Ensure all work follows all the approved processes and meets quality standards

-Monitor, manage and escalate complaints

-Continually identify areas of efficiency and implement strategies to improve processes

-Organize and monitor resource needs and escalate where appropriate

-Provide support for Sales in relation to existing business

-Work closely with Vendor Management and Technology departments to ensure successful delivery of work

Key Skills:

-Excellent Interpersonal skills

-Focused on goals and the overall team and company objectives

-Self-motivated and pro-active

-Detail and service oriented

-Professional and customer service oriented, with the ability to manage client relationships and expectations

-Ability to multi task in a deadline driven environment

-Adaptable and flexible to a changing work environment

-Excellent problem solving and decision making skills

-Excellent presentation and formal and informal communication skills

-Ability to communicate at all levels both internally and externally


-Degree level (BA, BS) in Languages or Translation and/or Interpretation or equivalent experience

-2+ years of experience in project management

-Excellent written and spoken skills in English and a second language

-Proficient computer skills (Word, Excel, PowerPoint, Acrobat, html, xml)

-Experience in the use of CAT tools (including translation memories, content management, glossary and file management tools)

For more information contact Jeanne jsharpe@anzuglobal.com 

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